Testimonials

Houstons continually deliver a top class service taking away the stress of managing the properties. For me knowing that they are continually ensuring they are up to date with all legislation keeping us protected and also looking after our properties and managing the tenants. As an independent Letting Agent, Laura and her team take personal pride in the service they deliver and no matter who you speak to in the team they are all very knowledgeable to provide the correct guidance.
5 Star Letting Agent
Landlord - Jacqui
12/09/2023
 
I was a Tenant with Houston's for around 2 years and I can honestly say I was very happy with the service. Never had any issues with them and they were very helpful, always dealt with issues, gave advice and answered any questions I had. From my experience one of the only good Letting Agents in Glasgow!
Tenant - Thomas
11/09/2023
 
Working with the team at Houstons has been a truly positive experience. They manage my rental properties as if they were their own and always keep the communication lines open. Having a letting agent you trust and rely on is priceless. If you are looking for a letting agent to actively look after your properties then I highly recommend you contact Houstons.
Landlord - Russell
04/09/2023
 
My tenancy with Houstons was positive from the outset, those working in the office went out of their way to help me find a suitable place to live.
Upon moving in the flat was clean and tidy with all documentation I required provided upon arrival.
During my tenancy I had no complaints, emails were replied to quickly and any issues were resolved promptly.
Finally, on departing I was again supported throughout my move and my deposit was returned quickly.
Overall, I would recommend using Houston’s.
Tenant - Bethan
01/09/2023
 
I could honestly write a book full of gratitude after a decade of experience with Houston’s……
They are more than just a letting agency for me they really did go above and beyond just the usual services they should be providing me as a tenant for 10 years.All the needs of a tenant where met fairly.When things where a struggle both Laura&Gary would do anything they could to help support the situation with the most non judgemental approach and so much understanding and even now after moving on from them as my letting agency they still take the time to check in and make sure me and my girls are doing ok.I highly recommend Houston’s and I am eternally grateful for all they did for us.
Less like a letting agency and more like family.
Thank you
Tenant - Chantelle
15/08/2022
 
I was a tenant for Houston’s from late 2019 to mid 2022 and in that time they really came through with a lot of our issues. Supported us in getting a dog for the property and even offered advice in that regard. They were always available when we needed to contact them and were always happy to help.
Tenant - Eddie
01/05/2022
 
I cannot say enough good things about Houston's. Laura and Shannon were extremely responsive to all my communications, and they treated me extremely well throughout my tenancy. When I left the property, I was only charged the amount necessary for cleaning the windows, which was perfectly legitimate because I was extremely lazy about cleaning the windows!
Tenant - Geoff
01/07/2021
 
Dream letting agents! I rented one of their properties for over a year and Laura, Shannon and the team were so helpful at all times. Very responsive and good at getting people in for any repairs/inspections ever needed. So much friendlier and reliable than any letting agents I've ever had before. Cannot recommend highly enough!
Tenant - Catriona
14/06/2021
 
Fist class service from all of the team at Houston and I would therefore highly recommend them. Peter Sawers
Landlord - Peter
10/03/2020